It's like reality TV for computer nerds...

...except that it's not TV. [H] Consumer, a division of [H]ard|OCP, has been posting OEM system reviews where they go under-cover and purchase computers from OEM builders such as Dell, eMachines, Falcon Northwest, etc... The results are pretty interesting, and often entertaining. The reviewers discuss all aspects of their experience, such as the ordering process, shipping and packaging, build quality, support, performance, and more. My favourite section of each review comes when they phone the provided tech support numbers; some of the answers they get are priceless ;)